The society's Managing Director MacDonald Wella made the remarks during a cash-back event in Lilongwe on Monday, where it has given back 25% of medical covers to some of its clients, for the year 2022.

Wella says there is need for people to look after their health, especially by doing a lot of exercises and checking their diets.

"Living a healthy life is not only about getting medical attention. One has to look after themselves by eating well, exercising more, and eating balanced food. So one can not solely depend on their medical cover," said Wella.

He adds, "customers need to be given back from what they have paid for, because they do not fall sick everyday. Sometimes they pay the whole year without getting sick, that is why we decided to give them atleast 25% of their insurance."

A beneficiary of the cash-back Eston Mgala, country director of the World of Difference said the cash-back is a unique program that clients have a double-benefit because while they get medical assistance in the scheme, they can as well be given 25% of their money, which none of the medical schemes in the country does.

Another one Dr. David Omotoyo who works with the Ministry of Health and got a K168,000 cash-back said it is one thing to woo customers to join a medical society, but it is another to give back.

The company started it's operations on 1st April, 2020, and the following year gave its first cashback amounting to K765,705 to one corporate customer and four individuals.

In 2022, it made a K964,170 cashback payment to three corporate customers and six individuals.